Customer evaluation survey

Customer evaluation survey Balans & Impuls 2019-2020


Average customer satisfaction with trainer/coach/troubleshooter (scale 1-10)

  • Customer-focused 8.1
  • Speed 7.8
  • Communication 7.2
  • Solution-oriented 7.9
  • Quality of psychological support 8.1
  • Quality of counselling 8.2
  • Innovation 8.2

The contribution of personal training in recovery is rated positively: 7.9

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